Terms and Conditions – Conditions of Use

§ 1 Subject of the contract and services

ISTA Mielke GmbH  supplies all OIL WORLD reports and data services solely on the basis of these terms of purchase.

§ 2 Ordering  an individual product or a subscription

  1. Online orders are placed directly via the corresponding form on our website. The contract becomes valid even without a signature as soon as the form is filled in completely and sent online.

§ 3  Terms of Delivery

  1. An individual product is available either for direct download upon payment , or, if a Print Issue, a CD-ROM or a USB Drive is ordered,  the product  will be sent by Deutsche Post standard mail,  either within two days upon confirmation of the order or – in case of a pre-publication order - upon release of the product.
  2. Subscription to  Weekly, Monthly, Flash:  Regular supply of  encrypted, non-printable PDFs by e-mail upon release or, if the print issue of the Weekly and/or Monthly is ordered, delivery by Deutsche Post standard mail upon release.

§ 4  Right of Revocation

  1. The customer has the right to revoke their order within 14 days without stating reasons. The revocation period is 14 days from the day the first report or data set is available for download or has been sent to the customer by other means.
  2. If the customer has cancelled their order, ISTA Mielke will effect a full refund within 14 days after receipt of the cancellation.

§ 5 Term, termination and method of payment

  1. The subscription runs initially either for one year or for six months, depending on the report offered, and is extended by the same period at a time unless it is terminated by notice in writing (by letter, email, fax) at the latest three months before expiry of the current subscription year.
  2. This does not affect the right to extraordinary termination.
  3. Orders for individual issues (reports, data sets) cover the respective item only.

  4. Credit card billing is carried out by: PAYONE GmbH – Fraunhoferstraße 2-4 – 24118 Kiel, Germany

    - Registered office/Sitz der Gesellschaft : Kiel – Amtsgericht Kiel HRB 6107 -  Geschäftsführer : Carl Frederic Zitscher, Jan Kanieß – Unternehmen der Sparkassen-Finanzgruppe

§ 6 Subscription

  1. The subscription order for this offer is placed via www.oilworld.biz. The subscriber receives a subscription invoice by post or by e-mail within two weeks after placing the order for the respective subscription. Prices can be seen on www.oilworld.biz/t/publications/subscription. The subscriber is obliged to pay the agreed subscription fee immediately and without deduction.

§ 7 Barring of delivery

  1. ISTA Mielke GmbH is entitled to bar delivery of the respective publication or data service at any time if there is insufficient cover in the account and payments are in arrears.

§ 8 ODR-Platform

  1. According to Regulation (EU) No 524/2013 of the European Parliament and of the Council of 21 May 2013 on online dispute resolution for consumer disputes the European Commission has set up an online platform (ODR platform) for out-of-court settlements concerning consumer disputes: http://ec.europa.eu/consumers/odr

    ISTA Mielke GmbH is not obligated and willing to participate in dispute resolution procedures by any consumer arbitration board.

In the event of questions regarding details please contact the Executive Director, Mr Thomas Mielke (email: info@oilworld.de or phone +49 40 7610500)

Version March 22, 2017.

 

 

© Copyright 2017 ISTA Mielke GmbH (Publishers of OIL WORLD)

Reproduction forbidden except by written agreement. Our publications, analyses, documents and the opinions given are strictly copyright and intended for the internal professional use of our clients only. Any copying, reproduction and/or redistribution (whole or in part) of any of the documents, data, content or graphs provided in OIL WORLD publications, on the website, the CD-Rom/USB Drive or by other digital means and ISTA Data Services without the prior written consent of ISTA Mielke GmbH is strictly prohibited. Any rights not expressly granted herein are reserved.

The material provided electronically or contained in any OIL WORLD publication is obtained from or based on official or other sources considered reliable and every care is taken to assure its accuracy and completeness. We cannot, however, accept any responsibility for it nor for our forecasts, estimates and opinions. Any statements provided constitute current opinions which are subject to change. 
Editor: Thomas Mielke

 

Publishers:
ISTA Mielke GmbH,
Langenberg 25, 21077 Hamburg, Germany
Fax: +49 40 76105090
Phone: +49 40 7610500, email: info@oilworld.de
VAT-ID-No.: DE 118571198
Local Court: Hamburg -- Tax Number: 47/734/00860
Trade Register No.: HRB 31371
Directors: Thomas Mielke, Christian Mielke


Disclaimer

1. Online-contents
The author reserves the right not to be responsible for the topicality, correctness, completeness or quality of the information provided. Liability claims regarding damage caused by the use of any information provided, including any kind of information which is incomplete or incorrect, will therefore be rejected. 
All offers are not-binding and without obligation. Parts of the pages or the complete publication including all offers and information might be extended, changed or partly or completely deleted by the author without separate announcement.

2. Referrals and links
The Author is not responsible for any contents linked or referred to from his pages - unless he has full knowlegde of illegal contents and would be able to prevent the visitors of his site from viewing those pages. If any damage occurs by the use of information presented there, only the author of the respective pages might be liable, not the one who has linked to these pages. Furthermore the author is not liable for any postings or messages published by users of discussion boards, guestbooks or mailinglists provided on his page.

3. Copyright
The author intended not to use any copyrighted material for the publication or, if not possible, to indicate the copyright of the respective object. 
The copyright for any material created by the author is reserved. Any duplication or use of such diagrams, sounds or texts in other electronic or printed publications is not permitted without the author's agreement.

4. Legal force of this disclaimer
This disclaimer is to be regarded as part of the internet publication which you were referred from. If sections or individual formulations of this text are not legal or correct, the content or validity of the other parts remain uninfluenced by this fact